Club Headquarters


We are on your team

Clubs are the beating heart of the football family. Our game can’t happen without them and we are committed to improving the support provided to clubs and volunteers.

Club HQ is a place for club administrators to easily access relevant resources and guides to assist with club processes, procedures and additional support. 

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Get Involved


Speak to a human

Meet Phillip Andrews

Northern NSW Football’s Club Development Officer Phillip Andrews is here to help!

Phil has been working in the club development space at NNSWF for almost four years. In that time he has helped countless clubs across northern NSW by supporting them to grow, develop and achieve their goals.

In particular, Phil can offer clubs practical advice, assistance on improving their governance and structures as well as gaining accreditation in the National Club Development Program.

Phil is available to chat via (02) 4941 7200 or send him an email at

Useful links


Governance and admin review
Equipment and Apparel
Member Protection & Code of Conduct (Behaviour)

Member Protection Framework|Football Australia
Football Australia Code of Conduct
Spectator Code of Behaviour
Coaches Code of Ethics
Example Member Protection Information Officer Position Description
Member Protection Declaration

Overview – Member Protection Information Officer

Member Protection Information Officers (MPIO) play an important role in sport. They provide information and guidance on complaints procedures. They are the ‘go to’ person if you want to discuss problems at your club/association, particularly if you are considering making a formal complaint. They provide information about a person’s rights, responsibilities and options to an individual making a complaint or raising a concern. They can also provide information and advice to sport administrators and complaint handlers with regard to the Member Protection Policy of that sport. MPIOs are generally impartial; they do not mediate or investigate complaints.

The MPIO can play a key role in ensuring your sport is safe, fair and inclusive. MPIOs do this through ensuring club people and administrators know their rights and responsibilities and ensuring policies that focus on member protection are being implemented. Such policies may include but are not limited to the complaints policy and procedures, child protection policies, harassment and discrimination policies.

State Member Protection Information Officer

Phillip Andrews
Northern NSW Football Club Development Officer
Contact: (02) 4941 7206 /

Other Resources

AusSport Learning Portal
Australian Sports Commission Club Health Check